Tony Benn used to say that the role of senior people in society was to encourage. I don't think there as a truer phrase, but I think it's true for all of us.
A kind word here, a compliment there, I think it all goes some way to telling somebody that, whatever effort they just made, it is appreciated.
That's all. I've got no parable behind this, it's just a mantra I try to live by.
BEFORE YOU START: Please note that although I currently volunteer for both the Stroke Association and Age UK, the views expressed in this blog are strictly my own. I am not a spokesperson for either (or, indeed, for any) organisation, and I accept complete responsibility for the views expressed herein. As indicated by the domain name, I am based in the UK and the blog therefore has a UK bias - I've tried to use the Glossary to explain any ambiguous terms, but if you think there is anything I've missed, please message me.